What type of hardware are you using?

For maximum reliability all our servers are custom-built using the best components currently available in the industry. Since there are constant improvements in the hardware industry, we upgrade our systems as needed, thereby providing you and your customers access to fast, reliable machines. 
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Can I prepay for an additional monthly data transfer/bandwidth?

No. If you need more monthly data transfer, you need to upgrade your account. If you need extra...

Can I use my domain name or must I use my IP address as the hostname for FTP?

Using your IP address (11.22.33.44 is an example IP address) is the preferred entry for your...

Do you offer unlimited bandwidth?

No, it is not possible to offer unlimited bandwidth at all. That would be lying to our customers....

Do you support international domains?

Yes, but in most cases you need to handle the domain registration process by yourself. We...

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